Processing Time:
Orders are processed within 1-3 business days. You will receive an email notification once your order has been shipped.
Shipping Methods:
We offer various shipping methods, including standard and expedited options. Shipping costs are calculated at checkout based on your location and selected method.
Delivery Times:
- Standard Shipping: 3 Business Days Within UAE and Bahrain and Oman Within 7 Business days
- Express Shipping: Express 1 Business Day Within Dubai City Areas
(Note: Delivery times may vary depending on your location and external factors such as holidays or weather conditions.)
Shipping Rates:
Shipping rates are calculated based on your location and the size/weight of your order. You will be able to review the shipping costs before completing your purchase.
International Shipping:
We currently offer international shipping to select countries. Please note that international orders may be subject to customs fees, which are the responsibility of the customer.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package’s progress.
Missing or Damaged Packages:
If your order is missing or arrives damaged, please contact us within 7 days of receiving your package. We will work with you to resolve the issue promptly.
Returns and Exchanges:
Please refer to our Return Policy for details on returns or exchanges.
For any additional questions or concerns regarding shipping, please contact our customer service team at info@ravanatrading.com